Check if the battery-status light is flashing amber 10 times, indicating that the battery power is low. Turn off the device, and then turn it on. ![]() Avoid using the port replicators, USB hubs, and so on.Ĭhange the USB port or insert the USB receiver into another USB port on your computer.Įnsure that the distance between your computer and keyboard/mouse is within 10 meters. Unable to pair the keyboard/mouse with your computerĮnsure that the USB receiver is directly connected to your computer. Avoid using the port replicators, USB hubs, and so on.If the batteries are fully depleted, the battery-status light will not turn on.Įnsure that the USB receiver is directly connected to your computer If the batteries are exhausted, replace them with a new ones.If the device uses the rechargeable batteries, ensure that the batteries are fully charged.The batteries “+” and “-” ends should be placed as indicated on the battery compartment. Check if the batteries are inserted in the correct orientation.
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